We gets asked many questions about our charity and animal welfare on a daily basis. So we wanted to pop a some of those questions down here and answer them as simply and thoroughly as possible, so you can find your answers quickly.
If you do have any other questions, please contact us.
I would like to adopt an animal. What is the process?
Please check out our Before You Adopt information page as everything you'll need to know is there.
We request that once an adoption is agreed, the pet(s) is homed within 48 hours of the date the animals have been deemed ready to go by WAR, so that we can make the space free for another animal needing rescuing.
We request an adoption fee for an animal/s which will be discussed at the home check stage - please note the donation is payable before or on day of collection of the animal.
What can I expect at a home check ?
Home checks are 100% mandatory.We carry out a home check prior to EVERY rehoming. Whilst it's an important part of the process, home checks are informal visits from one or two members of the WAR Team.
We will mainly be explaining the adoption process, checking the safety of the location/how busy local roads are, and discussing what kind of cat you're looking for, as well as the animals that we have available, or that you've shown an interest in. It's also an opportunity for you to ask any questions you may have.
All adoptions will be agreed after a home check has been carried out, during the home check, we can discuss the pet(s) needs and it gives you a chance to ask us questions to ensure the pet is suitable for you and your circumstances.
Please note; all animals are vet checked and any emergency treatment is carried out before rehoming. The cats will also be vaccinated and, depending on age, neutered and chipped before they are released.
I've already been home checked by another rescue, does that count?
Unfortunately not. As a rescue, we need to be fully confident that all of our checks have been completed to our standards. Different rescues may have different standards and processes. And the home check is an important part of the process for both us and potential adopters.
I live in a flat. Can I still adopt?
In general, we believe that every cat has the right to an outdoor life.
However, if a cat has only ever lived indoors when it comes to us, or needs to be indoors for medical/ health reasons, then we may consider it appropriate that they remain indoor cats and we will rehome them as such.
These cats may be suitable for people who live in flats and are unable to provide outdoor space.
I'd like a very young kitten, why do you only rehome them at 12 weeks?
Socialisation is very important for the development of young kittens, as well as being weaned appropriately to ensure they have all the nutrients they need.
We believe that it is important to wait until 12 weeks, when kittens will be suitably weaned and socialised with their littermates.
Why do you only rehome kittens in pairs? / can I just adopt 1 kitten?
Anyone who has seen kittens from a young age will know how bonded kittens often are with their mum and brothers/sisters.
We believe that it is better for their health and well-being for kittens to be rehomed in pairs, either with a sibling or parent. This can also be easier too, as the kittens will expend much of their energy and aggression on each other, and the companionship makes for more well-adjusted animals.
However, if we have a single kitten come into the rescue, then we will usually rehome it as a single kitten.
HOW CAN I BE ADDED TO YOUR KITTEN WAITING LIST?
Please contact us by completing the form on our website so that you can be added to our waiting list. Make sure to note that you would like to be put onto the kitten waiting list.
By keeping an eye on our website and Facebook, you will see what kittens we have coming in.
My circumstances have changed. I'm no longer able to provide a suitable home for my pet. Can you rehome them?
Unfortunately not. As a small rescue with limited funds and spaces our priority has to be to rescue and rehome those animals who are homeless, abused, neglected or injured. Please visit our help page to find more rescues that may be able to help you.
I've submitted an application form, when can I expect a reply?
We aim to respond as soon as we practically can, although this may take up to 7 days. All the staff at the rescue are volunteers and have other commitments though. Please be patient with the team.
What happens after I've submitted my application?
A member of the rescue will look at your application for suitability initially. Some applications can fail at this point for quite a few reasons. These can be varied such as your location, distance from the rescue, living on a busy road plus others.
Can I visit the animals first?
We're sorry but not until we've carried out a home check. It wouldn't be fair on you, us or the animals to have hopes built up, only to be dashed if you were subsequently to fail the home check.
OK so I've passed the home check and have fallen in love with a cat, what happens next?
We will arrange for you to visit the rescue or the fosterer the cats with (this is always at the fosterers convenience).
How soon will it be before I take my new fur baby home so it totally owns me and rules my life?
It's in the rescues interest to try and make the whole process as smooth as possible for all concerned, especially the animals. We aim to complete the process within a few days.
How are you funded?
We are completely self-funding and rely on fundraising and the generosity of our supporters, including regular direct debits and donations to keep the rescue funded.
We accept donations of the following items: new items that we can use for our raffles, unopened, in date cat and dog food, like new toys, beds and scratch posts and items from our Amazon wishlist.
If you are unsure, please drop us an email or message and we will let you know if it's something that we can accept. Unfortunately, we do not have the space to accept donations of sheets, pillows and duvets.
Which areas do you cover?
We cover surrounding areas local to Wallington, Sutton, Carshalton and Mitcham. As a small, local rescue, we have limited resources.
Unfortunately, we are unable to rehome out of area due to the time it would take us to carry out a home check and transport an animal to its new home.
ARE YOU LOOKING FOR NEW FOSTERERS?
We welcome new local fosters with open arms. The more fosterers we have, the more animals we can help. If you think you might be interested, please read contact us for more information.
If you see an animal that you think is stray... if possible, take it to a vet or contact WAR to get it scanned to see if it has been microchipped. If it isn't chipped, you can download one of our paper collars and attach it to cats; so that the owner can get in touch with you if the cat is owned.
If you are concerned that a cat is stray or injured and you cannot identify an owner, please contact us at WAR with details/ photos as soon as possible.
WHO DO I CONTACT REGARDING AN INJURED BIRD / FOX / WILDLIFE?
We have compiled a list of emergency contacts on our website which can be accessed via the button below.
For help and advice regarding sick or injured birds, including pigeons, please contact Pigeon Recovery on 07789334486. Injured birds can be taken to Pigeon Recovery at 8 Vermont Road, Sutton SM1 3EQ, and left in the hutch outside if no-one is available. Please send a text to let them know that you've left a bird.
For help and advice regarding sick or injured wild animals, please contact Wildlife Aid in Leatherhead - or call the 24 hour emergency helpline on 09061800132 (nb calls are charged, to help contribute to rescue costs)
As of 2020, we are registered with CAF: Charities Aid Foundation.
qualifications and experience?
We have been rescuing injured, neglected, stray and abandoned animals since 2014 and since then our rescue has grown immensely. With an average of over 100 animals per year, we've dedicated years of our lives towards to welfare and care of the animals we take into our rescue; all whilst working at our personal jobs.
Neil is currently completing a diploma in animal assisted therapy. Amanda has a B-tec Diploma in animal care which she completed over two years, and was rescuing back since 1999. She, along with Lisa and Kelly, took courses in 2019 and gained feline psychology and behaviour diplomas.